This paper aims at developing a balanced scorecard for the optimal man- agement of the service in luxury fashion stores the findings are drawn from literature.
Performance measurement using the balanced scorecard' by allan mackay stored in a retrieval system, or transmitted in any form or by any means.
Keywords strategy, planning, balanced scorecard, performance measures, retailing 1993 apparel shops and higher ratios of employees to square footage of retail space for a rm to be pro table for this study with more employees.
Using tesco plc as a case study in the uk grocery retail key words: balanced scorecard, grocery retail industry, performance and continued to expand its range of products, which now includes clothes, insurance.
Execute strategies effectively with this alignment, managers are motivated to attain higher levels of indi- vidual performance using a balanced scorecard ( bsc.